RBI issues directive on Interoperable Card-less Cash Withdrawal (ICCW) at ATMs – Lexology

On 19 May 2022, the RBI issued a directive on “Interoperable Card-less Cash Withdrawal (“ICCW”) at ATMs”.

All banks, ATM networks and White Label ATM Operators (“WLAOs”) may provide the option of ICCW at their ATMs. National Payments Corporation of India (“NPCI”) has been advised to facilitate Unified Payments Interface (“UPI”) integration with all banks and ATM netw…….

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On 19 May 2022, the RBI issued a directive on “Interoperable Card-less Cash Withdrawal (“ICCW”) at ATMs”.

All banks, ATM networks and White Label ATM Operators (“WLAOs”) may provide the option of ICCW at their ATMs. National Payments Corporation of India (“NPCI”) has been advised to facilitate Unified Payments Interface (“UPI”) integration with all banks and ATM networks. While UPI would be used for customer authorisation in such transactions, settlement would be through the National Financial Switch (“NFS”)/ATM networks. The on-us/ off-us ICCW transactions shall be processed without levy of any charges other than those prescribed under the circular on “Interchange Fee and Customer Charges”.

Withdrawal limits for ICCW transactions shall be in line with the limits for regular on-us/off-us ATM withdrawals. All other instructions related to Harmonization of Turn Around Time and customer compensation for failed transactions shall continue to be applicable.

Source: https://www.lexology.com/library/detail.aspx?g=caa6d5c5-dcb5-47fe-bb8a-51b8c5612c6f